Government Digital Services
We currently offer the following digital services to all Government Departments and Agencies at the National, Provincial, and District Government levels — supporting the full implementation of the Digital Government Act 2022.
Basic Services
DNS, Email, Application Hosting and Virtual Private Cloud available to all government agencies.
Shared Digital Services
Common platform services including Digital ID, payment gateway, and inter-agency data exchange.
Specialised Services
Cyber security, Government Private Network connectivity, and custom SaaS/PaaS deployments.
GOVPNG Technology Stack
A national framework to guide the use of technology therefore enabling a digital government for Papua New Guinea.
eGovernment Portals
Single window online platforms that provide one point of access to selected G2C, G2B, and G2G services.
G2C Digital Services
Digital services provided by various government bodies to citizens and businesses.
Digitalization Building Blocks
Modular services that each perform a specific function enabling scalability, easy maintenance, and fast deployment to support digital services and eGovernment Online Portal functions.
Communication Platforms
Shared Communication Systems and Services primarily for Government-2-Government Services.
Hosting Platforms
Cloud-based government data and applications hosting platforms.
Cybersecurity & Governance
Standards, Regulations, and procedures that govern the use of technology within the government. This includes protecting government systems, networks, and data from cyber threats.
Updated July 2024 — Department of ICT, Papua New Guinea
Digital Infrastructure & Services
A complete overview of the digital infrastructure, services, and platforms administered by the Department of ICT under the Digital Government Act 2022.
Government Cloud Platform
Established under the Digital Government Act 2022 (Part III), the Government Cloud Platform provides a 'Cloud First' approach for all government agencies. Agencies are encouraged to migrate existing systems to this secure, sovereign infrastructure.
- Domain Name (DNS) Hosting — .gov.pg domains
- Email Hosting — Microsoft Exchange on GovCloud
- Application Hosting — dedicated server management
- Virtual Private Cloud (VPC) compute
- Government Leased & Private Cloud options
- Contact onboarding@digital.gov.pg to get started
Cyber Security & Governance
Protecting against cyber-attacks, ensuring data confidentiality, managing access control, and developing response plans. Overseen by the Public Service ICT Steering Committee (PSICTSC) established under the Digital Government Act 2022.
- National Cyber Security Centre (NCSC) operations
- Cyber Crime Unit integration with DICT
- Government social media account registry
- Cyber awareness partnerships (NICTA, NCO, international)
- PSICTSC policy development and oversight
- Progress monitoring and agency coordination
Government Private Network
Established under the Digital Government Act 2022 (Part III), the Government Private Network enables interconnectivity, deployment of software services, and sharing of electronic services across all public bodies.
- Central Electronic Data Repository
- SD-WAN deployment (Stage One) — transitional overlay
- IP Core Network (Stage Two) — dedicated underlay
- Internet Exchange Points (IXPs) collaboration
- National, provincial, and district level coverage
- Data localization and loss prevention
One Single Point of Access to All Public Services
Experience the convenience of accessing all public services in one place. The PNG e-Government Portal functions as a centralised hub enabling citizens, businesses, investors, and public bodies to access digital services through a user-friendly, single-window interface.
The portal comprises at least three single-window portals integrating high-value, high-impact digital services offered by government agencies — including a Citizens' Portal, Government Portal, Investment Portal, and Students' Portal.
Access the PortalSecure sign-in and authentication
Online payment capability
Accessibility for persons with disabilities
Digital ID and user verification
Mobile-friendly design
Seamless data exchange between government databases
Standards & Compliance
Best practice principles for designing and delivering government digital services. Mandatory for all public bodies under the Digital Government Act 2022, section 64.
Compliance
Mandatory standards for all public bodies under the Digital Government Act 2022, covering cloud infrastructure, data repositories, digital services, open data, shared services, and paperless environment initiatives.
Service Standards
Eight standards covering Email, Website, Domain Names, Cyber Security, Government Cloud, Social Media, Internet Service Providers, and Government Data Centres.
Data Governance
The National Data Governance and Protection Policy establishes principles of data minimization, purpose limitation, transparency, and accountability for all entities handling personal data in Papua New Guinea.
Digital Transformation Officers (DTOs)
Every public body must designate a DTO to coordinate digital transformation, manage electronic data, facilitate system interoperability, and provide regular ICT reports to DICT.
Legislative Mandate
The Department of ICT operates under the Digital Government Act 2022 and the Digital Government Plan 2023–2027. Its mandate covers digital service delivery, government cloud infrastructure, cybersecurity governance, national data governance, and the implementation of the Government Technology Stack across all public bodies in Papua New Guinea.
Ready to Onboard Your Agency?
Government departments and agencies can explore the Government Cloud Platform for hosting applications. Contact our onboarding team to get started.