Government Digital Services
We currently offer the following digital services to all Government Departments and Agencies at the National, Provincial, and District Government levels — supporting the full implementation of the Digital Government Act 2022.
Basic Services
DNS, Email, Application Hosting and Virtual Private Cloud available to all government agencies.
Shared Digital Services
Common platform services including Digital ID, payment gateway, and inter-agency data exchange.
Specialised Services
Cyber security, Government Private Network connectivity, and custom SaaS/PaaS deployments.
Digital Infrastructure & Services
A complete overview of the digital infrastructure, services, and platforms administered by the Department of ICT under the Digital Government Act 2022.
Government Technology Stack
A layered framework guiding the use of technology and enabling a digital government for Papua New Guinea. The stack comprises six interconnected layers from cyber security governance up to the e-Government Portal.
- E-Government Portal — single-window citizen access
- Digital Services layer — G2C, G2B and G2G
- Shared Micro Services — scalable modular platform
- Secured Data Exchange — inter-agency sharing
- Hosting & Comm Infrastructure (GovCloud, GovNetwork)
- Cyber Security & Governance layer
Government Cloud Platform
Established under the Digital Government Act 2022 (Part III), the Government Cloud Platform provides a 'Cloud First' approach for all government agencies. Agencies are encouraged to migrate existing systems to this secure, sovereign infrastructure.
- Domain Name (DNS) Hosting — .gov.pg domains
- Email Hosting — Microsoft Exchange on GovCloud
- Application Hosting — dedicated server management
- Virtual Private Cloud (VPC) compute
- Government Leased & Private Cloud options
- Contact onboarding@digital.gov.pg to get started
Cyber Security & Governance
Protecting against cyber-attacks, ensuring data confidentiality, managing access control, and developing response plans. Overseen by the Public Service ICT Steering Committee (PSICTSC) established under the Digital Government Act 2022.
- National Cyber Security Centre (NCSC) operations
- Cyber Crime Unit integration with DICT
- Government social media account registry
- Cyber awareness partnerships (NICTA, NCO, international)
- PSICTSC policy development and oversight
- Progress monitoring and agency coordination
Government Private Network
Established under the Digital Government Act 2022 (Part III), the Government Private Network enables interconnectivity, deployment of software services, and sharing of electronic services across all public bodies.
- Central Electronic Data Repository
- SD-WAN deployment (Stage One) — transitional overlay
- IP Core Network (Stage Two) — dedicated underlay
- Internet Exchange Points (IXPs) collaboration
- National, provincial, and district level coverage
- Data localization and loss prevention
One Single Point of Access to All Public Services
Experience the convenience of accessing all public services in one place. The PNG e-Government Portal functions as a centralised hub enabling citizens, businesses, investors, and public bodies to access digital services through a user-friendly, single-window interface.
The portal comprises at least three single-window portals integrating high-value, high-impact digital services offered by government agencies — including a Citizens' Portal, Government Portal, Investment Portal, and Students' Portal.
Access the PortalSecure sign-in and authentication
Online payment capability
Accessibility for persons with disabilities
Digital ID and user verification
Mobile-friendly design
Seamless data exchange between government databases
Standards & Compliance
Best practice principles for designing and delivering government digital services. Mandatory for all public bodies under the Digital Government Act 2022, section 64.
Compliance
Mandatory standards for all public bodies under the Digital Government Act 2022, covering cloud infrastructure, data repositories, digital services, open data, shared services, and paperless environment initiatives.
Service Standards
Eight standards covering Email, Website, Domain Names, Cyber Security, Government Cloud, Social Media, Internet Service Providers, and Government Data Centres.
Data Governance
The National Data Governance and Protection Policy establishes principles of data minimization, purpose limitation, transparency, and accountability for all entities handling personal data in Papua New Guinea.
Digital Transformation Officers (DTOs)
Every public body must designate a DTO to coordinate digital transformation, manage electronic data, facilitate system interoperability, and provide regular ICT reports to DICT.
Legislative Mandate
The Department of ICT operates under the Digital Government Act 2022 and the Digital Government Plan 2023–2027. Its mandate covers digital service delivery, government cloud infrastructure, cybersecurity governance, national data governance, and the implementation of the Government Technology Stack across all public bodies in Papua New Guinea.
Ready to Onboard Your Agency?
Government departments and agencies can explore the Government Cloud Platform for hosting applications. Contact our onboarding team to get started.